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When it comes to improving their bottom line, organizations must find innovative strategies not just for boosting revenue, but also for maximizing returns on their investments. This includes workforce management software solutions like UKG Pro. While maximizing ROI can drive results, the key to success lies not in the software itself but in how it is used.  

UKG Pro Suite is a comprehensive HCM and workforce management application. While a company’s overall ROI is multifaceted, we’ll explore targeted approaches to enhance it within the areas of workforce management and employee engagement in this blog.

Enhance Time and Attendance Management

One key strategy for maximizing ROI with UKG Pro lies in its robust time and attendance management features. Poor time tracking can lead to inaccurate payroll processing, lost productivity, and employee dissatisfaction. 

Indeed, a recent study found that 67% of employees feel they waste time on unproductive tasks. UKG Pro tackles these challenges head-on with its AI-powered data analysis. This allows you to identify trends and optimize staffing levels for better efficiency. 

Furthermore, UKG solutions integrate seamlessly with biometric time clocks for real-time attendance tracking, eliminating manual data entry and reducing errors. Real-time alerts for managers then enable proactive action based on insights directly from the UKG Pro platform. 

Tackle Employee Scheduling Woes

Inefficient employee scheduling can wreak havoc on your business, leading to wasted labor costs, employee dissatisfaction, and operational disruptions. A recent survey found that 88% of large organizations turned to workforce management solutions in 2023 to address these challenges.

The UKG Pro Suite goes beyond basic calendar tools by allowing you to create custom schedules that balance business needs with employee preferences. You can even enable self-scheduling or shift bidding options. With the right approach, you will transform your HR practices from intuition-based to a strategic approach, boosting efficiency and employee morale in the process.

Build an Engaged Workforce

Of course, effective scheduling is just one piece of the puzzle. Studies consistently show that the majority of employees are either unengaged or actively disengaged, resulting in an estimated $8.9 trillion loss in global GDP annually. Put another way, to truly maximize ROI, you need a highly engaged workforce. Disengaged employees cost businesses trillions of dollars annually, leading to lower productivity, higher turnover, and a decline in customer service. Considering this refers to workers in every department—including HR, sales, marketing, IT, research and development, business administration, and financial accounting—boosting engagement is a considerable challenge.

Thankfully, UKG solutions go beyond basic HR functions by providing a suite of tools that empower your HR team to implement effective performance management programs. Additionally, UKG Pro offers professional development tools and mobile self-service options that help all your employees feel valued and invested in their professional growth.

To maximize the impact of these features, collaborate with managers for regular feedback and goal setting. Equally important, demonstrate to employees the value these engagement features offer in terms of career development and overall satisfaction. This buy-in is critical to achieving the ROI you expect from your UKG Pro investment. 

Involve Your Employees in the Process

Employee buy-in is more than a buzzword; it’s essential for maximizing the ROI of any workforce management solution, including UKG Pro. Resistant employees hinder the software’s ability to deliver its full potential.

The key lies in effective communication, focusing on the benefits UKG Pro offers your employees themselves. Tailor your communication strategy to your company culture, but prioritize open channels and information accessibility.

Here are some employee-centric benefits of UKG Pro to highlight during implementation:

• Streamlined Access: Employees can access critical information like schedules, paystubs, and benefits details anytime, anywhere, through UKG Pro’s mobile app.
• Empowerment & Control: UKG Pro’s self-service features give employees more control over their schedules, time off requests, and other aspects of their work experience. It also grants them the ability to access helpful documents, ask for help, and update their personal information as needed.
• Centralized Hub: Say goodbye to scattered information! UKG Pro consolidates everything employees need in one user-friendly platform with the ability to review the data in one place.
• Improved Communication: UKG Pro facilitates communication between employees and HR, ensuring clear visibility for leave requests and other important updates. 

Many businesses fall short by solely focusing on productivity, engagement, and ROI (important as they are) from a company perspective. Failing to recognize the value proposition for individual employees is a recipe for failed UKG implementations. By emphasizing the employee benefits outlined above, you can foster a sense of ownership and drive the successful adoption of UKG Pro within your organization.

Last but Not Least: Leverage Data Analytics to Measure Your Progress

Successful UKG Pro implementations begin and end with data-driven decision making. UKG’s robust analytics and reporting capabilities, powered by next-generation AI and machine learning (ML) technologies, provide valuable insights to optimize your workforce management strategies.

The key to maximizing ROI lies in capturing, storing, and analyzing historical data. By tracking key metrics and performance trends over time during your UKG Pro implementation, you can measure progress and ensure you’re on the right track. Even better, UKG Pro seamlessly integrates with other business tools, allowing you to leverage even richer data sets for more comprehensive insights.

Many businesses are already unlocking significant value from UKG Pro’s analytics in several ways:

• Customizable Dashboards: Create personalized dashboards to track and report on the metrics most relevant to your organization’s goals. This allows for quick visibility and effective communication of key findings to leadership. 
• Labor Cost Analysis Reports: Leverage UKG Pro’s data to generate in-depth labor cost analysis reports. These reports provide valuable insights to identify areas for cost optimization and inform strategic decision-making.
• Continuous Improvement: Collaborate with your senior management team to utilize data-driven insights from UKG Pro to drive continuous improvement across your entire organization.

By prioritizing data analytics throughout the implementation process, you can ensure your UKG Pro investment delivers a measurable return on investment.

Reap the Rewards: Unlock Peak Performance with a Strategic UKG Pro Implementation

The UKG Pro Suite offers tremendous opportunities to transform your workforce management. However, as an advanced solution, your success depends on how you implement and manage the platform.

Every business is unique, so no two implementations will look the same. If you’re ready to maximize the benefits of UKG Pro services, contact our consultants today.